Companies can be assisted by a specialized freelancer, a boutique, a local or international company. There are also companies for which outplacement services are only a small portion of their turnover, as they normally focus on recruitment or HR consulting.

The price and quality of outplacement services depends on many different factors, not only on the company type. To choose a service provider that fulfills all requirements of the firm, it is best to answer the following questions that will then constitute criteria of evaluation:

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In principle, there are 2 types of outplacement:

• group outplacement for homogeneous groups of employees, e.g.: working in the same department or on similar positions; consists of group workshops on e.g.: navigating the job market, preparing professional application documents, interview preparation
• individual outplacement which consists of individual consultations in above mentioned areas

There is also a “mixed” version: after group workshops, employees would have access to individual consultations. There is a variety of options.

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Many employers who face the challenge of personnel reduction ask themselves: what should I do to carry out the whole process with the least negative outcome?

According to a survey conducted by Reed Consulting:

• 78% of respondents claimed that outplacement can contribute to improving a company’s image
• 55% said that offering outplacement services can help a company to be perceived by their potential new employees as an attractive employer

Despite the will to help their employees, organizations which decide to provide outplacement services also want to:

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There are various reasons why organizations decide to make their employees redundant:

• change in business strategy and resulting reduction of positions that are no longer necessary
• closing a branch office / offices
• merger or acquisition
• restructuring
• employees’ underperformance

According to the “Right Management” report (Manpower Group), 81% of European organizations who took part in the research said that one of the many criteria of a decision to offer employees outplacement services was the will to help them find new professional opportunities. It might seem that the only situation when outplacement services are not offered is when employees are made redundant because of their underpeformance. However, sometimes even then support is offered, provided that the employee worked at the company for a long time.

Challenges for the Board and HR Department:

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